Kamado Joe Appliance Repair

American ceramic grill manufacturer, part of the Middleby residential group.

What Kamado Joe makes

Ceramic kamado charcoal grills and accessories.

What matters in service

• Ceramic bodies, gaskets, hinges and band hardware are the service items — there is no gas train and no electronics on classic models.
• Lid gasket and band tension determine whether the cooker holds temperature.

Authorization

ServiceON holds current factory authorization for Kamado Joe, which covers in-warranty work performed under contract with the manufacturer. We are a California BHGS Registered Service Dealer, BEAR #49373, with EPA Section 608 Universal certification for sealed-system and refrigerant work.

Before you call

Have the model and serial number from the rating plate ready, along with a description of the behaviour — when it started, whether it is constant or intermittent, and any code shown on the display. Appointments run in a two-hour arrival window.

We install only original manufacturer-approved parts. Serving eleven counties across the San Francisco Bay Area and Greater Sacramento.