Sub-Zero Fault Code Reference

EC codes appear on the control display of built-in refrigeration. The same code family is used across Classic, Designer, PRO and wine storage.

Sub-Zero — Built-in refrigeration 12 codes

CodeWhat the control is reporting
EC05Refrigerator cabinet thermistor open, shorted or reading erratically
EC06Refrigerator evaporator thermistor open, shorted or reading erratically
EC07Freezer cabinet thermistor open, shorted or reading erratically
EC08Freezer evaporator thermistor open, shorted or reading erratically
EC20Defrost cycle did not complete correctly
EC21Defrost functionality issue
EC24Defrost underheat
EC30Ice maker thermistor fault, or water inlet solenoid energised longer than expected
EC40Excessive freezer compressor run time
EC50Excessive refrigerator compressor run time
EC70Refrigerator high-temperature condition
EC80Freezer high-temperature condition

A fault code identifies what the control detected, not which part failed. A sensor error can be the sensor, the harness, the connector, or the board reading it. ServiceON services Sub-Zero on an out-of-warranty basis with factory-trained technicians and OEM parts — we are not a Sub-Zero authorized servicer. For in-warranty work, contact the manufacturer.